Contact us

Isabelle_Koeman.jpgAt we always welcome your feedback. If you are experiencing problems registering, placing an order, finding the products you want or want to know the status of your order, please let us know using the form below. We aim to respond to all queries within 1 working day.

Hours of service

Monday 09:00 to 17:00
Tuesday 09:00 to 17:00
Wednesday 9:00 to 17:00
Thursday: 9:00 to 17:00
Friday 09:00 to 17:00
Saturday: Closed
Sunday Closed is a part of Koeman Flowerbulbs  

Contact information:

Street address: Hemmerbuurt 36
Postal code: 1607 CJ Hem
Land: The Netherlands

Contact forms:


C.O.C. Nr. 37130362 Chamber of Commerce
United Kingdom: VAT: GB277175571
Belgium: BTW: BE0681550605
Germany: UST-IdNr DE11659375070
France TVA: FR18820530665
The Netherlands: BTW NL187850409.B01
Italy: Partita IVA: 00221989999

Frequently asked questions

  1. How much is delivery?
  2. When is delivery free of charge?
  3. Can I send my order to a different address?
  4. I would like to open a credit account. Is this possible?
  5. Can I receive a mail order catalogue?
  6. A product is not in stock; when can I order a product?
  7. Do I have a warranty on the product received?
  8. I received a wrong article.
  9. My order is incomplete, there is a product missing.
  10. I have received notice that my order has been delayed

Send us your questions

Fill out the form below and one of our employees will contact you as soon as possible.

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Questions / remarks   
Ordernumber is part of the Dutch company Koeman Flowerbulbs. The company manages multiple webshops, through which seeds delivery orders are collected in home country Holland and the rest of mainland Europe:

Contact by phone

Do the answers to the FAQ page not answer your question? Then click on the button below and contact the following phone number:

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