Your Privacy

Privacy Policy

You can visit our site without giving any personal information. We only store access data without personal reference, such as the name of your Internet service provider, the page from which you visit us or the name of the requested file. This data is used exclusively to improve our offer and does not allow any conclusions to be drawn about your person.

Personal data is only collected if you provide us with it voluntarily within the scope of your order, when opening a customer account, when filling out a contact form or when signing up for a newsletter. We use the data you provide without your separate consent exclusively for the fulfilment and processing of your order.

We save the Agreement text and send you the order data and our Terms and Conditions by email. You can also view the Terms and Conditions here at any time. For security reasons, your order data is no longer accessible via the internet.

With the complete completion of the Agreement and full payment of the purchase price, your data will be blocked for further use and deleted after the expiry of tax and commercial law regulations, unless you have expressly consented to the further use of your data. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or by using a dedicated function in the customer account.

Passing on of personal data

You can visit our site without giving any personal information. We only store access data without personal reference, such as the name of your Internet service provider, the page from which you visit us or the name of the requested file. This data is used exclusively to improve our offer and does not allow any conclusions to be drawn about your person.

Personal data is only collected if you provide us with it voluntarily within the scope of your order, when opening a customer account, when filling out a contact form or when signing up for a newsletter. We use the data you provide without your separate consent exclusively for the fulfilment and processing of your order.

We save the Agreement text and send you the order data and our Terms and Conditions by email. You can also view the Terms and Conditions here at any time. For security reasons, your order data is no longer accessible via the internet.

With the complete completion of the Agreement and full payment of the purchase price, your data will be blocked for further use and deleted after the expiry of tax and commercial law regulations, unless you have expressly consented to the further use of your data. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or by using a dedicated function in the customer account.

Passing on of personal data

In order to fulfil the Agreement, we will pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you choose in the order process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service provider. In some cases, the selected payment service provider also collects this data, if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. The Privacy Policy of the respective payment service provider shall apply in this respect.

Data protection

Your personal data is encrypted and transmitted over the internet using SSL. We protect our website and other systems by technical and organisational measures against loss, destruction, access, modification or dissemination of your data by unauthorised persons. Access to your customer account is only possible after entering your personal password. You should always treat your access information confidentially and close the browser window when you have finished communicating with us, especially if you share your computer with others.

Right to information

According to the Federal Data Protection Act, you have the right to free information about your stored data as well as a right to correction, blocking or deletion of these data.

Use of Cookies

We use cookies on various pages to make your visit to our website attractive and to enable you to use certain functions. Cookies are small text files that are stored on your computer.

Other cookies remain on your computer and enable us to recognise your computer the next time you visit our site (so-called persistent cookies). These cookies are used to greet you with your user name and make it unnecessary for you to re-enter your password or to fill in forms with your data for subsequent orders.

Our partner companies are not permitted to collect, process or use personal data via our website by means of cookies. We also do not create person profiles.

You can set your browser in such a way that you are informed about the setting of cookies, decide on a case-by-case basis whether to accept them or not. If cookies are not accepted, the functionality of our online shop may be restricted.

Google Analytics

This website uses Google (Universal) Analytics, a web analysis service provided by Google Inc. (www.google.de) Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as so-called “cookies”; text files that are stored on your computer. The generated information about your use of this website is usually transferred to a Google server in the USA and stored there. Throught IP anonymisation on this website, the IP address will be shortened before transmission within the Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases the full IP address is transferred to a Google server in the USA and shortened there. The anonymised IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data. You can prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the Browser add-on for deactivating Google Analytics. You can find out more about tracking by Google on the Privacy Policy page of Google.

Newsletter

If you subscribe to a newsletter, your email address will be used for your own advertising purposes with your separately declared consent until you unsubscribe from the newsletter. If you subscribe to our newsletter, we use the data required for this purpose or provided by you separately in order to send you our email newsletter on a regular basis. Your email address will not be passed on to other companies for advertising purposes. You can unsubscribe from the newsletter at any time and you can do so either by sending a message to the contact option described below or by using the dedicated link in the newsletter.

For our email marketing we cooperate with the company Mailchimp, 512 Means Street, Suite 404, Atlanta, GA 30318 (USA), and Laposta, Het Zwanevlot 146, 7206 CH Zutphen (the Netherlands).

You can find information about the use of data by Mailchimp in the Privacy Policy of mailchimp.

 

Facebook

Our website uses so-called social plug-ins (“Plugins”) of the Facebook social network operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are marked with a Facebook logo or the addition “Facebook Social Plugin”. An overview of the Facebook plugins and their appearance can be found here.

If you access a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of Facebook. The content of the plugin is sent directly from Facebook to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged on to Facebook. This information (including your IP address) is sent directly from your browser to a Facebook server in the USA and stored there.

If you are logged in to Facebook, Facebook can assign your visit to our website directly to your Facebook profile. If you interact with the plugins, for example by clicking on the “Like” button or by submitting a comment, this information is also sent directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends.

For the purpose and scope of data collection and further processing and use of the data by Facebook, as well as your rights and settings for the protection of your privacy, please refer to Facebook’s privacy policy.

If you do not want Facebook to associate the information collected through our website directly with your Facebook profile, you must log out of Facebook before you visit our website. You can also completely prevent the loading of the Facebook plugins with add-ons for your browser, e.g. with the "Facebook Blocker".

Cancellation of consent

You can cancel the consent that you have expressly granted during the ordering process at any time. For this purpose, you can use the links provided on our homepage or the contact form below.

Contact person for data protection

If you have any questions regarding the collection, processing or use of your personal data, the disclosure, correction, blocking or deletion of data or the cancellation of consent granted, please contact us using the contact details on our contact page.

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